Privacy Policy

Last updated October 24, 2023

This privacy notice for Pneuma Coach Life Coaching LLC (“we,” “us,” or “our”), describes how, and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at https://www.pneumacoach.com, or any website of ours that links to this privacy noticed.
Engage with us, and other related Waze, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact me at drnate@pneumacoach.com.

SUMMARY OF KEY POINTS

This summary provides the key points from our privacy notice, but you can find out more details about any of these topics by clicking on the links, following each key point, or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our services, you may process personal information, depending on how you interact with us and the services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We may process sensitive personal information, when necessary, with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process.

Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from our services.

How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only one we have a valid legal reason to do so. Learn more about how we process your information.

What situation and with which parties do we share personal information? We might share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise. Your rights is by submitting a data subject access request or by contacting us. We will consider an active on any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy policy in full.

TABLE OF CONTENTS.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
HOW DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES.
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1.WHAT INFORMATION DO WE COLLECT FROM YOU?

Personal information you disclose to us.

In short: We collect personal information that you provided to us.

We collect personal information that you voluntary Lee provide us when you expressed an interest in obtaining information about us, or our products and services, when you participate in activities on the services, or otherwise, when you contact us.

Personal information provided by you. The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect, may include the following:

Name
Phone numbers
Email addresses
Contact preferences
Contact or authentication data.
Billing addresses
Debit/credit card numbers

Sensitive Information. When necessary, with your consent, or as otherwise, permitted by applicable law, we process the following categories of sensitive information:

Payment Data. We may collect data necessary to process your payment. If you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by stripe. You can find their privacy notice link(s) here: https://stripe.com/privacy.

Social media login data. We may provide you with the option to register with us using existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.

All personal information that you provided to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected.

We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity (like your name or contact information), but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language, preferences, referring, URLs, device name, country, location, information about how, and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log In Usage Data. Log in usage. Data is service – related, diagnostic, usage, and performance, information or service automatically collect when you access or use our services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device, information, browser, type, and settings and information about your activity and the services (such as the date/timestamps associated with your usage, pages and files, viewed, searches, and other actions you take such as Which figure you use), device event information (such as system activity, error, reports (called “crash dumps”), and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other devices you use to access the services. Depending on the device used, this device data May include information such as your IP address (or proxy service), device and application identification numbers, location, browser type, hardware model, Internet service provider and/ 4 mobile carrier, operating system, and system configuration information.

Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect, depends on the type and setting of your device you use to access the services. For example, we may use GPS and other technologies to collect Geo location data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location settings on your device. However, if you choose to opt out, you may not be able to use certain aspects of the services.

Information collected from other services

In Short: We may collect limited data from public daily basis, marketing partners, social media platforms, and other outside sources.

In order to enhance our ability to provide relevant, marketing, offers, and Services to you and update our records, we may obtain information about you from other sources, such as public databases, joint, marketing partners, affiliate programs, data, providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email, addresses, phone numbers, and tint data (or use a behavior data), Internet Protocol (IP) addresses, social media, profiles, social, media, URLs, and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform, using your social media account (e.g., Facebook, or Twitter), we received personal information about you such as your name, email, address, and gender. Any personal information that we collect from your social media account depends on your social media accounts, privacy policy.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our service, including:

To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

To respond to user enquiries/ offer support to users. We may process their information to respond to your inquiries and solve any potential issues you might have with the requested service.

To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the services.

To enable user to user communication. We may process your information if you choose to use any of our offerings that allow for communication with another user.

To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our services.

To send you marketing and promotional communication. We may process the personal information you send us to make our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time period For more information “what are your privacy rights?” below.

To deliver targeted advertising to you. we may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.

To post testimonials. We post testimonials on our services that may contain personal information.

To protect our services. We may process your information as a part of our efforts to keep our services safe and secure, including fraud monitoring and prevention.

To administer prize draws and competitions. We may process your information to administer prize draws and competitions.

To evaluate and improve our services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our services, products, marketing, and your experience.

To identify usage trends. We may process your information about how you use our services to better understand how they are being used so we can improve them.

To determine the effectiveness of our marketing and promotional campaigns. We may process the information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, established, or defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE PERSONAL INFORMATION?

In Short: When may we share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or or a portion of our business to another company.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how we can refuse certain cookies is set out in our cookies notice.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log into our services using a social media account, we may have access to certain information about you.

Our services offer you the ability to register and log in using a third-party social media account details (like Facebook or Twitter logins). When you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends lists, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant services. Please note that we do not control, and are not responsible for, other uses of your personal information by third party social media providers. We recommend that you review their privacy policy they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes as set out in this privacy notice, unless a longer retention. Is required or permitted by law (such as tax, accounting, and other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or such information, or, if this is not possible (for example, because your personal information has been stored and backed up archives), then we will securely store your personal information and isolated from any further processing until deletion is possible.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: Do we knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependence use of the services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to properly delete such data from our records. If you become aware of any data that we collected from children under age 18, please contact us at drnate@pneumacoach.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be expressed and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time period you can withdraw your consent at any time by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds and other consent.

Opting out of marketing and promotional communication: you can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the e-mail that we sin, replying “stop” or “unsubscribe” to the SMS message that we send, or by contacting us using the details provided in this section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You can then be removed from the marketing list. However, we may still communicate with you— for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Cookies and similar technologies: most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our service.

If you have questions or comments about your privacy rights, you can e-mail us at drnate@pneumacoach.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preferences not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. Such as, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about this practice in a revised version of this policy.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, you are granted specific rights regarding access to your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Identifiers
1. Contact, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, e-mail address, and account name
  1. NO
Personal information as defined in the California customer records statute.
1. Name, contact information, education, employment, employment history, and financial information
  1. NO
Protected classification characteristics under state or federal law
1. Gender and date of birth
  1. NO
Commercial information
1. Transaction information, purchase history, financial details, and payment information
  1. NO
Biometric information
1. Fingerprints and voice prints
  1. NO
Internet or other similar network activity
1. Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
  1. NO
Location data
1. Device location
  1. NO
Audio, electronic, visual, thermal, olfactory, or similar information
1. Images and audio, video or call recordings created in connection with our business activities
  1. NO
Professional or employment-related information
1. Business Contact details in order to provide you our services at a business level or job title, work history, and professional qualifications if you apply for a job with us
  1. NO
Education information
1. Student records and directory information
  1. NO
Inferences drawn from collected personal information
1. Inference is drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics
  1. NO
Sensitive personal information
1. Contents of e-mail or text messages, debit or credit card numbers, account login information and biometric data
  1. YES

We will use and retain the collected personal information as needed to provide the services or for:

Category B - As long as the user has an account us
Category L - As long as the user has an account with us

Category L information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You have the right to limit the use or disclosure of your sensitive personal information.

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer service channels;

Participation in customer surveys or contest; and
facilitation and the delivery of our services and to respond to your inquiries.

How do we use and share your personal information?

Learn about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?”

Will your information we shared with anyone else?

We may disclose your personal information with our service providers, pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”

We may use your personal information for our business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

California residence

California civil code section 1798.83, known as the “shine the light“ law permits, our users, who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any), we disclose to third parties for direct marketing purposes, and the names and addresses of all third parties, with which we share Personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the services, you have the right to request removal of unwanted data that you publicly post on the services. To request a removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the services, but please be aware that the data may not be completely or comprehensively removed from all of our systems (e.g., backups, etc.).

CCPA Privacy Notice

This section applies to California residents. Under the California consumer privacy act (CCPA), you have the rights listed below.

The California code of regulations defines “residents” as:

Every individual who is in the state of California for other than a temporary or transitory, purpose, and
Every individual who is domiciled in the state of California who is outside the state of California for a temporary or transitory purpose

All other individuals are defined as“non-residents.”

If this definition of “resident” applies to you, you must adhere to certain rights and obligations regarding your personal information.

'Your rights with respect to your personal data

Right to request deletion of data – Request to delete

Depending on the circumstances, do you have the right to know:

What are we collect and use your personal information;

The categories of personal information that we collect;
The purposes for which the collective personal information is used;
Whether we sell, or share personal information to third parties;
The categories of personal information that we sold, shared, or disclosed for a business purpose;
The categories of third parties, to whom the personal information was sold, shared, or disclosed for business purposes;
The business or commercial purposes, for collecting, selling, or sharing personal information; and
The specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information. That is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right To Non-Discrimination for the Exercise of a Consumer Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Right To Limit Use and Disclosure of Sensitive Personal Information

If the business collects any of the following information:

Social Security, information, drivers license, and state ID cards, passport numbers

Account login information
Credit card numbers, financial account, information, or credentials along access to such accounts
Precise, geolocation
Racial or ethnic origin, religion, or philanthropic beliefs, union membership
The content of email and text, unless the business is the intended recipient of the communication
Genetic data, biometric, data, and health data
Data concerning sexual orientation and sex life

you have the right to direct that business to limit it’s use of your sensitive personal information to that use, which is necessary to perform the services.

Once a business, received your request, they are no longer allowed to use or disclose your sensitive personal information for any other purpose, unless you provide consent for the use or disclosure of sensitive person, life or mission for additional purposes.

Please note that sensitive personal information that is collected or processed without the purpose of inferring characteristics about a consumer is not covered by this right, as well as the publicly available information.

To exercise your right to limit the use and disclosure of sensitive personal information, please email drnate@pneumacoach.com or submit a data subject access request.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request, you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already mentioned by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud prevention purposes. We will delete such additionally provided information as soon as we finished verifying you.

Other privacy rights

You may object to the processing of your personal information.

You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of information.
You can designate an authorized agent to make a request under the sea, CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
You may request to opt out from future, selling, or sharing a personal information to third parties. Upon receiving an opt out request, we will act upon the request as soon as physically possible, but no later than fifteen (15) days from the date of the request.

To exercise these rights, you can contact us by submitting a data, subject, access request, by email at drnate@pneumacoach.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The update version will be indicated by an updated “revise” date, and the updated version will be in effect as soon as possible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or buy directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice, you may email us at drnate@pneumacoach.com or contact us by post at:

Pneuma Coach Life Coaching, LLC

1840 Shaw Ave., Suite 105–144

Clovis, CA 93611

United States

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Do you have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.